Telecommunications Products for Businesses on the East Coast

Our telecommunication designers and consultants offer telecommunication equipment and systems from leading brands.

As a full service telecommunications equipment and system dealer, Communications By Design offers a wide variety of products from leading manufacturers. Our products and services help enhance operational efficiency, worker productivity and customer satisfaction by streamlining human engagement in critical business processes. These solutions integrate with business process applications to predict and sense events, then respond by managing real time multi-channel communication with process users and decision makers.

Avaya

 

A phone system designed for small and medium businesses, Avaya IP Office offers powerful capabilities to help employees communicate more effectively with customers, vendors, and each other. Combining advanced, big business functionality with the ease of use and simplified management that small businesses require, IP Office helps small businesses use communications to differentiate them from their competition.

With the ability to scale hundreds of telephones all in one system, Avaya can offer communication solutions for telephony, messaging, networking, conferencing, customer management, and unified communications.

A few key features of Avaya IP Office include:

  • Supports analog, digital, and IP phones
  • Up to 100 Voice Messaging Ports
  • Large conference call capacity (up to 64 parties per call)
  • Conference call recording
  • Multi-location capabilities

The streamlining of a company-wide communication system can provide a multitude of benefits, including:

Reduced Business Costs:

By conducting calls over a Voice over Internet Protocol (VoIP) system which converts calls into a digital signal transmitted through the internet, Avaya can drastically cut down phone bills. This is especially true for companies with multiple locations that can all be connected through the same IP office system.

Increased Productivity:

Allowing employees the ability to communicate with each other and customers with the click of a button can ensure that everyone is able to keep up with a consistent work flow without needing to wait long periods of time for necessary information.

Improved Customer Service:

The key to quality customer service is being available to help solve clients’ problems at any given time. Whether you are in-office or telecommuting on-the-go, Avaya provides a portal for communication to customers anywhere and everywhere.

Mitel

Mitel Logo

Some of the other name brands we install and service include Windstream, Comcast, Plantronics, Avaya, Jenne, Verizon, AdTran and more.

Plantronics Avaya Windstream
Comcast Verizon AdTran
Mitel Logo    

If your telecommunications products are not functioning to maximum capacity, your business will lose revenues, profits and customers. We understand that knowledgeable support is integral to every business' success. Our technicians are on call 24 hours a day, 7 days a week for your ultimate convenience. Call us now!

Contact Communications By Design today!

Proudly Serving the Following Areas: Virginia, West Virginia, Delaware, Maryland, New Jersey, Pennsylvania, New York, Connecticut, Rhode Island and Massachusetts